Legal

Privacy

How Kupe handles account, call, and usage data.

Who we are

This policy describes how the Kupe marketing site and, where applicable, the Kupe platform handle personal data. The hub (hub.kupe.in) and API (x.kupe.in) may present additional notices at signup and in-product.

What we collect

Site: approximate analytics, the pages you visit, and information you submit (for example a waitlist or contact form).

Platform (when you have an account): workspace membership, agent configuration, API keys you create, billing wallet events, and — if you enable recording — call audio, transcripts, and tool payloads you send us.

Calls and recordings

You are the controller of caller data. You must have a lawful basis (including TRAI / DND and sector rules in India) to dial and to record. Kupe processes that audio to provide STT, LLM, TTS, ThinkSpark, and optional storage you turn on.

Retention and residency

Enterprise contracts can pin residency. Default cloud retention for recordings follows the setting in your project. Marketing-site cookies are kept to the minimum needed to run the site.

Contact

Privacy requests: write to team@kupe.in. Do not send passwords or API keys.